Managed IT · Remote Support · Microsoft 365 · Licensing

Reliable IT support, run by people who pick up the phone.

Most issues get resolved remotely, on demand — connect with a live technician now, no waiting around for a truck roll or a scheduled visit.

Windows Server & Active Directory, full Microsoft 365 & Office business support, backup & continuity, and day-to-day help desk support — scaled from solo operators up through multi-site enterprise environments — plus a client portal to submit requests and pay your bill.

SDVOSB-RegisteredService-Disabled Veteran-Owned, on SAM.gov
Microsoft PartnerDirect licensing & support channels
Google Partner AdvantageGoogle Workspace licensing access
On-Demand Remote SupportNYC, Florida & nationwide
How it works

From “it's broken” to fixed — without the wait.

01

Reach us your way

Call, text 9-SUPERTECH, or submit a ticket from the client portal.

02

A live tech connects

A technician joins your screen through a secure remote session — most issues are resolved in that single session.

03

Documented & tracked

Every request is logged with notes, so you can see status and history in your portal any time.

Services

Everything your office runs on, handled by one team.

From the help desk to the server room to the phone system — and the software you wish existed.

Backup & Continuity

Automated OneDrive and cloud backup setups so you're never one bad day from losing everything.

Client Portal

Log in to submit a support ticket or service request, track status, and pay open invoices.

Managed Backup & Data Protection

Automated daily backup monitoring across servers and workstations, with proactive alerting on failed or missed backups — caught before it's a crisis. Cloud and local redundancy options available.

Hardware & Software Procurement

Sourcing and licensing for business hardware, Microsoft 365, and cloud services — we manage vendor relationships and renewals so you don't have to, with volume pricing access.

Business Phone Systems & Office Wiring

VoIP/PBX setup and management, plus structured cabling and network wiring for new offices, moves, and expansions — a complete phone and physical network foundation for your workspace.

Office Handyman Services

General office repairs and setup — TV/monitor mounting, furniture assembly, equipment installation, and other hands-on tasks that keep your workspace running.

Web Development

Custom website design and development — from straightforward business sites to full client portals with login, forms, and payment integration.

Beyond IT Support

Custom Software & SaaS Development

Custom internal tools, client portals, and production SaaS platforms — secure OAuth & two-factor login, real-time data streaming, multi-vendor API integrations, and Stripe billing. Built and operated by the same team running your IT.

Payment & Billing Systems Setup

Custom payment collection pages for service businesses (ACH, card) with integrated invoicing and billing workflows. We've built and deployed a live ACH payment page for a trades/services business.

Structured Support & Ticketing

Every request is logged, tracked, and resolved with documented notes — not scribbled on a sticky note. Client portal access lets you see ticket status and history yourself.

Enterprise & Multi-Site Services

Dedicated account management, custom SLAs, multi-location rollouts, and vCIO strategic planning for growing and multi-office organizations — the same responsive support, built to scale past a single location.

Government & SDVOSB Contracting

Service-Disabled Veteran-Owned Small Business, registered on SAM.gov. NAICS 541512, 541513, 541519, 561621. Capability statement available on request. See our compliance-ready support tier.

Software Licensing

Licensing, bought and managed in one place.

As a Microsoft Partner and Google Partner Advantage member, we license the software your business runs on — set it up, assign it to the right people, and track every renewal so nothing lapses unexpectedly.

MonthlyAnnualMulti-yearEducationNonprofitGovernment (GCC)
Order in the portal

Microsoft 365 & Office 365

Business Basic, Standard and Premium, Apps for business, E3/E5 and frontline F3 plans.

Google Workspace

Business Starter through Enterprise Plus, on flexible or annual plans — plus Workspace for Education.

Adobe for teams

Creative Cloud Pro, Acrobat Pro and Standard, Adobe Express, and Adobe Sign.

Security

Check Point Harmony Endpoint, Cisco Duo multi-factor login, and Cisco Umbrella DNS protection.

Backup & recovery

Storage Guardian complete backup and disaster-recovery plans, sized by storage tier.

Windows

Windows 11 Home-to-Pro upgrades for Microsoft 365 Business, so every PC can join your company's domain and management.

For Traders

Tech support & custom software for traders.

We trade too — and we build our own trading software. Keep your trading desk running every morning at the open, or get the tool your broker doesn't offer: automated exits, alerts, scanners, and broker integrations built around how you actually trade.

tastytradeTradierTradingViewOptionsFutures optionsTelegram alerts
Explore trader services

Your trading desk

  • Multi-monitor workstation setup & upgrades
  • Platforms that crash, freeze, or lag
  • Backup internet so an outage can't strand a position
  • Locked-down broker logins & API keys
  • Always-on cloud servers for bots & alerts
  • A live tech on your screen mid-session

Custom trading software

  • Broker API order entry, incl. multi-leg options
  • Auto stops, brackets & trailing stops at your broker
  • TradingView alerts turned into orders
  • Streaming quotes, chains, Greeks & IV
  • Custom scanners, dashboards & profit curves
  • Subscriber pages & billing for trading services
Proven in productionWe built and run DoctorVol, our own live, multi-user options trading platform — multi-broker order routing, real-time data, stock and futures options, broker-native stops, webhooks, and server-side alerts. Tested on paper first; nothing goes live on your account without your OK.
Work we've done

We don't just fix IT — we build and run real systems.

A sample of recent projects, from full business platforms to the infrastructure behind our own support desk.

Custom platform

Property management platform

A full replacement for a Florida property manager's legacy Yardi system — owners, tenants and units, lease management, maintenance ticketing, rent collection, bookkeeping and payroll, on its own dedicated cloud server.

In progress
Client portal

Support portal & ticketing system

The portal our clients log into: tickets with tasks and projects, invoices and online payment, live chat, and text-to-ticket through 9-SUPERTECH — plus AI-assisted reply drafts a technician always reviews before anything is sent.

Live
Cloud phone system

Phone system with instant escalation

A cloud PBX we built and operate: when a caller is on hold, a technician gets an instant mobile alert with a one-tap button that joins them straight into the call.

Live
Endpoint management

Fleet-wide updates & software control

Windows updates deployed across every managed device from one console, and unwanted software removed and blocked across a whole organization — or every organization — in a single action. Endpoint security rolled out the same way.

Live
Trading software

DoctorVol — live options trading platform

Multi-broker order routing across tastytrade and Tradier, real-time streaming option chains, broker-native stops and trailing stops, TradingView webhook automation, and Telegram alerts — with OAuth and two-factor login and Stripe billing. Visit doctorvol.com ↗ · Trader services →

Live
Infrastructure

Production cloud migration

Moved a full production stack — website, client portal, database and phone system — to new cloud hosting in one planned cutover, and re-engineered outbound email to deliver over secure HTTPS.

Completed
Pricing

Managed IT Plans

Straightforward monthly plans, priced per user. Pick the response level and coverage that fits how much downtime your business can actually tolerate.

Essential

$75–95/user/mo
Next business day response
  • Help desk support
  • Patch management
  • Basic antivirus
  • Backup/DR available as an add-on
Best fit: solo operators, 1–5 users, mostly reactive support.

Priority

$200–250/user/mo
1-hour SLA, extended hours
  • Everything in Business
  • vCIO check-ins
  • Security hardening review
  • Compliance documentation support
  • Tested recovery drills
Best fit: clients with compliance exposure (government-adjacent, regulated industries) or low tolerance for downtime.
Monthly minimum applies.A minimum monthly engagement keeps support levels sustainable for very small accounts — ask for details when you request a quote.
One-off project work is billed separately.Domain/AD recovery, server migrations, payment page builds, and after-hours emergency work are à la carte on top of any plan, not bundled into monthly pricing.

Something broken right now?

Call or text and a live technician will get you connected — most issues are fixed in a single remote session.