Most issues get resolved remotely, on demand — connect with a live technician now, no waiting around for a truck roll or a scheduled visit.
Windows Server & Active Directory, full Microsoft 365 & Office business support, backup & continuity, and day-to-day help desk support — scaled from solo operators up through multi-site enterprise environments — plus a client portal to submit requests and pay your bill.
Most issues are resolved in a single remote session — connect with a live technician now and get back to work the same day. No truck roll, no waiting on a scheduled visit.
Domain recovery, AD troubleshooting, and server administration for small-business infrastructure.
Outlook, Teams, SharePoint, OneDrive, and Exchange administration, plus device and security policy management — the complete Microsoft 365 business suite. As a registered Microsoft Partner, we have direct access to Microsoft licensing and support channels.
Automated OneDrive and cloud backup setups so you're never one bad day from losing everything.
Log in to submit a support ticket or service request, track status, and pay open invoices.
Automated daily backup monitoring across servers and workstations, with proactive alerting on failed or missed backups — caught before it's a crisis. Cloud and local redundancy options available.
Sourcing and licensing for business hardware, Microsoft 365, and cloud services — we manage vendor relationships and renewals so you don't have to, with volume pricing access.
VoIP/PBX setup and management, plus structured cabling and network wiring for new offices, moves, and expansions — a complete phone and physical network foundation for your workspace.
General office repairs and setup — TV/monitor mounting, furniture assembly, equipment installation, and other hands-on tasks that keep your workspace running.
Custom website design and development — from straightforward business sites to full client portals with login, forms, and payment integration.
Custom payment collection pages for service businesses (ACH, card) with integrated invoicing and billing workflows. We've built and deployed a live ACH payment page for a trades/services business.
Every request is logged, tracked, and resolved with documented notes — not scribbled on a sticky note. Client portal access lets you see ticket status and history yourself.
Get portal access →Dedicated account management, custom SLAs, multi-location rollouts, and vCIO strategic planning for growing and multi-office organizations — the same responsive support, built to scale past a single location.
Service-Disabled Veteran-Owned Small Business, registered on SAM.gov. NAICS 541512, 541513, 541519, 561621. Capability statement available on request. See our compliance-ready support tier.
Straightforward monthly plans, priced per user. Pick the response level and coverage that fits how much downtime your business can actually tolerate.
Monthly minimum applies. A minimum monthly engagement keeps support levels sustainable for very small accounts — ask for details when you request a quote.
One-off project work is billed separately. Domain/AD recovery, server migrations, payment page builds, and after-hours emergency work are à la carte on top of any plan, not bundled into monthly pricing.