SDVOSB-Registered IT Managed Services

Reliable IT support,
run by people who pick up the phone.

Most issues get resolved remotely, on demand — no waiting around for a truck roll.

Windows Server & Active Directory, Microsoft 365, backup & continuity, and day-to-day help desk support for small businesses — plus a client portal to submit requests and pay your bill.

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Core Expertise
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Windows Server & Active Directory

Domain recovery, AD troubleshooting, and server administration for small-business infrastructure.

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Microsoft 365 & Outlook

Mailbox, sync, and admin support so your team's email and productivity tools just work.

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Backup & Continuity

Automated OneDrive and cloud backup setups so you're never one bad day from losing everything.

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Client Portal

Log in to submit a support ticket or service request, track status, and pay open invoices.

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Managed Backup & Data Protection

Automated daily backup monitoring across servers and workstations, with proactive alerting on failed or missed backups — caught before it's a crisis. Cloud and local redundancy options available.

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Hardware & Software Procurement

Sourcing and licensing for business hardware, Microsoft 365, and cloud services — we manage vendor relationships and renewals so you don't have to, with volume pricing access.

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Business Phone Systems & Office Wiring

VoIP/PBX setup and management, plus structured cabling and network wiring for new offices, moves, and expansions — a complete phone and physical network foundation for your workspace.

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Office Handyman Services

General office repairs and setup — TV/monitor mounting, furniture assembly, equipment installation, and other hands-on tasks that keep your workspace running.

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Web Development

Custom website design and development — from straightforward business sites to full client portals with login, forms, and payment integration.

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Payment & Billing Systems Setup

Custom payment collection pages for service businesses (ACH, card) with integrated invoicing and billing workflows. We've built and deployed a live ACH payment page for a trades/services business.

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Structured Support & Ticketing

Every request is logged, tracked, and resolved with documented notes — not scribbled on a sticky note. Client portal access lets you see ticket status and history yourself.

Get portal access →
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Government & SDVOSB Contracting

Service-Disabled Veteran-Owned Small Business, registered on SAM.gov. NAICS 541512, 541513, 541519, 561621. Capability statement available on request. See our compliance-ready support tier.

Managed IT Plans

Straightforward monthly plans, priced per user. Pick the response level and coverage that fits how much downtime your business can actually tolerate.

Essential

$75–95/user/mo
Next business day response
  • Help desk support
  • Patch management
  • Basic antivirus
  • Backup/DR available as an add-on
Best fit: solo operators, 1–5 users, mostly reactive support.

Business

$130–160/user/mo
4-hour SLA, business hours
  • Everything in Essential
  • Proactive system monitoring
  • Microsoft 365 administration
  • Managed backup monitoring included
Best fit: small businesses, 5–25 users, ready to stop firefighting.

Priority

$200–250/user/mo
1-hour SLA, extended hours
  • Everything in Business
  • vCIO check-ins
  • Security hardening review
  • Compliance documentation support
  • Tested recovery drills
Best fit: clients with compliance exposure (government-adjacent, regulated industries) or low tolerance for downtime.

Monthly minimum applies. A minimum monthly engagement keeps support levels sustainable for very small accounts — ask for details when you request a quote.

One-off project work is billed separately. Domain/AD recovery, server migrations, payment page builds, and after-hours emergency work are à la carte on top of any plan, not bundled into monthly pricing.