9-SUPERTECH (978-737-8324) | Línea Gratuita: 1-888-670-4929 help@usasupertech.com
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Política de Privacidad

Last updated: March 6, 2026

1. Introduction

USA SuperTech ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website usasupertech.com, use our services, or communicate with us.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and mailing address when you submit a form, call, text, or email us.
  • Service Information: Details about your IT environment, devices, accounts, and technical issues necessary to provide our services.
  • Payment Information: Billing details processed through secure third-party payment processors (Stripe). We do not store credit card numbers on our servers.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools (Google Analytics).
  • Communication Records: Records of emails, texts, calls, and support tickets for quality assurance and service delivery.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our IT services
  • Respond to inquiries, support requests, and service tickets
  • Process payments and send invoices
  • Send service updates, maintenance notifications, and security alerts
  • Improve our website and user experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Information Sharing

We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist us in delivering services (e.g., remote monitoring tools, cloud platforms, payment processors) under strict confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Protection: To protect the rights, safety, and property of USA SuperTech, our clients, or the public.

5. Amazon Associates Program

USA SuperTech is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. When you click an affiliate link on our Recommended Gear page and make a purchase, we may earn a small commission at no additional cost to you. Amazon's own privacy policy governs the data collected during your purchase on their platform.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted connections (SSL/TLS), secure access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Service records may be retained for the duration of your service agreement plus a reasonable period thereafter.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at help@usasupertech.com or call 9-SUPERTECH (978-737-8324).

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website and services after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: